Monday, May 21, 2012

Accreditation

RACGP Patient Feedback Sheet
RACGP Standards for General Practice 4th Edition
What's different about the 4th Edition Standards
Aboriginal Health

Melbourne East GP Network Resources


Human Resources

Industrial Relations Advice For Practices
Contacts for practices regarding industrial relations information
 
Induction Resources
Induction Program for New Medical Personell MDAV
Induction Program for GPs
Induction Program for Medical Receptionists
Induction Program for Practice Nurses

Recruiting a GP
GP Position Description - example
90 Day Pay Doctor Cheques Scheme Application Form
Online Claiming Provider Agreement
Application for Additional Medicare Provider Registration Number
General Practitioner Agreement - example
Recruiting a GP

Performance Management
Performance Plan for Medical Receptionists
Performance Plan for Nursing Staff
Patient Recall

Patient Recall form
Policy and Procedure Manual - Updated 2011 version

Policy and Procedure manual
Privacy

Complaint Form Provider info
Privacy Comissioner Ruling August 2008
S8 Drugs

S8 Drug Requirements
Safety - RACGP resources

GP Safety
General Practice- A Safe Place Education module
GP Panic Button
 
 
GP Select

GP Select

Useful Websites

This guide produced by Manly Warringah Division of General Practice is a useful resource for Internet Medical Sites.
Guide to useful internet sites

QIP/AGPAL - Quality in Practice
 Accreditation body for general practice website contains a lot of useful resources and information sheets in its QbAY section. QbAY is a library of resources on accreditation for primary care. Access is available to registered and accredited practices, Divisions of general practice and members of QIP and AGPAL.
www.qip.com.au

GPA - General Practice Association
 Accreditation body for general practice website contains useful information sheets for anyone to use.
www.gpa.net.au/pages/Support/FactSheets

RACGP - Royal College of General Practice
 RACGP sets the standards for general practice. Their website contains a current online copy of the Standards for general practice and other useful resources and information.
www.racgp.org.au

VHIA - Victorian Hospitals Industrial Association
 Established in 1994, the VHIA is a nationally registered organisation representing the interests of employers in Health, Aged Care, Disability, General Practice, Podiatary, Dental and Community Services, both Public & Private. VHIA membership provides its clients with access to the expertise of leading Industrial Relations, Legal and Human Resource Consultants.
Melbourne East GP Network is a member of VHIA. Our membership entitles our GP members to industrial relations advice.
www.vhia.com.au

Fair Work Australia
 It is the national workplace relations tribunal. Fair Work is an independent body with power to carry out a range of functions relating to:
  • the safety net of minimum wages and employment conditions
  • enterprise bargaining
  • industrial action
  • dispute resolution
  • termination of employment
  • other workplace matters
www.fwa.gov.au/index.cfm

APCC - Australian Primary Care Collaboratives
 The Australian Primary Care Collaboratives program encourages practices across Australia to share ideas about the improvements and positive changes they have made through networking at workshops as well as through their Division. There a lots of good ideas to be found in the Ideas for Improvement and Case Studies sections.
www.apcc.org.au

Merck Sharp and Dome - MSD 4 GPs
 This is a useful website for Practice Staff as it has a Practice Management Tips section including Accreditation, Building the Practice, Business Planning, Financial Management, Information Technology, Medicare, Personnel Management, PIP, Recruitment, Regulations and Legislation and Risk Management. Access to this section of the website requires a password. Follow the link below to register.
www.msd4gps.com.au

Office of the Health Services Commissioner
 The Health Services Commissioner:
  • Website contains information and resources about privacy and complaint management
  • The service is free and confidential
  • Helps people make their concerns known to health service providers.
  • Protects patients' right to access your health information.
  • Conciliates formally and informally, between consumers and providers of services.
  • Assists in the resolution of complaints.
  • Uses information obtained and lessons learned to recommend improvements to services.
www.health.vic.gov.au/hsc

Translating website
Google has developed a translation website that may be useful for practice staff to help with communication with patients. It can translate into 57 languages.
www.translate.google.com